NHacker Next
  • new
  • past
  • show
  • ask
  • show
  • jobs
  • submit
Surprise, Pay $1000 (forestwalk.ai)
gblargg 37 seconds ago [-]
> In order to use the Blacksmith Software Inc Service, You must set up an account. During the account setup process, You will be required to connect your GitHub account and install Blacksmith’s GitHub integration in your org, and add a valid payment method, such as a credit card, which will be processed through Stripe. Alternatively, for larger contracts, You may request to be billed via invoice. > > By providing payment information, You authorize us to charge Your credit card for usage fees or, in the case of invoice-based contracts, agree to make timely payments as specified in the invoicing terms.

Unless this guy had a larger contract and requested to be billed via invoice, this is a violation of terms and he should tell them to stuff it.

rcleveng 57 minutes ago [-]
WoW. That's certainly a surprise to me. I'd never expect an invoice after not putting in a card.

I also believe this is totally just a case of "billing and metering is hard, and may actually be a larger engineering effort than your actual service".

I was just looking at them earlier today since our Github actions are slow AF, and while they sounds great, this tells me it'll cost me more time to make sure I babysit it than most other trials.

With most of these, they end, the service stops working, and you have a choice to make: (a) it was worth it sign up, (b) not worth it revert.

kylegalbraith 7 minutes ago [-]
Founder of Depot [0] here. Feel free to try us out. We have a real free trial that is time based that doesn’t do odd things like this. Also have usage limits that you can put in place to further clamp down on runaway surprises.

[0] https://depot.dev

arjie 30 minutes ago [-]
Ah, too risky to try for small operators. Good to know. Thanks for the fair warning.
datadrivenangel 57 minutes ago [-]
Sounds like a business partner who will squeeze you again later
dd8601fn 2 hours ago [-]
That sounds sketchy AF.
scared_together 2 hours ago [-]
How exactly would BlackSmith enforce the overdue payment? By sending the user to court?
tadfisher 2 hours ago [-]
Unlikely. But it is likely they will need to pay before resuming usage as a paying customer.
nailer 1 hours ago [-]
Blacksmith are wrong, but also they’re a YC company- they may be young founders that haven’t run a SaaS before and genuinely don’t know how to handle free trials.
garbagewoman 36 minutes ago [-]
Give the growth hackers the benefit of the doubt, you reckon?
readthenotes1 59 minutes ago [-]
Or: they know exactly how to handle free trials
vee-kay 53 minutes ago [-]
[dead]
Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact
Rendered at 06:03:24 GMT+0000 (Coordinated Universal Time) with Vercel.