Telemarketers have ruined the phone network for me. I haven't answered an unknown call for the past 10 years, which sometimes means I miss important ones. 99.9% of all calls are an attempt to get money, and the 0.1% that's a dentist appointment, a friend that changed numbers or whatever become collateral damage.
A ban is the right idea but I wonder how they can handle it, logistically. I think there needs to be a technical solution.
A national "whitelist", where hospitals, doctors, utility companies and such can register to get their numbers whitelisted perhaps, combined with a setting on phones that block any non-whitelist number.
Each country could maintain their own whitelists, and corrupt nations selling whitelist status to scammers would get blocked in any other country at least.
Gigachad 1 hours ago [-]
I wonder how much we even need international calls from unknown numbers.
In my life I have literally never legitimately had a call from an unknown number outside of the country. I guess it could be different if you have many connections or business deals internationally. But I feel like the average person could restrict inbound international calls to contacts only and be better off for it.
Raudius 1 hours ago [-]
In the EU its not uncommon to receive phone calls from other countries. Just the other day I received a large package and the driver called with an international number to make sure I would be home to receive it.
msh 49 minutes ago [-]
I dont think unknown numbers should be allowed at all, esp for business. I think its a reasonable requirement that if a business wants to call someone they are willing to identify them self.
simiones 37 minutes ago [-]
I think they meant "unknown numbers" as "numbers that are not saved in my phone", not hidden numbers.
vjk800 1 hours ago [-]
There doesn't need to be any kind of technical solution. If a telemarketer wants to sell something, they must declare the name of their company. The company name can be reported to police (or whatever authorities are going to handle this) who can then fine the telemarketers.
aitchnyu 15 minutes ago [-]
Same for online ads. Ads should take you to a landing page saying Google served it for ShadyGambling Inc, Enemystan/Enemypur and clicking further will take you to Play Store.
Kon5ole 1 hours ago [-]
>The company name can be reported to police (or whatever authorities are going to handle this) who can then fine the telemarketers.
This kind of happens today, but I think the problem is too big. You'll need to employ thousands to process all the complaints and by the time you issue a fine, the company has closed and a new one has started.
showsover 1 hours ago [-]
That's why you go after the people who run the company if they do that.
sumedh 33 minutes ago [-]
How do you know who runs a company, aren't some European countries tax havens who dont share that information?
druskacik 29 minutes ago [-]
> This kind of happens today
What do you report to the police if the act isn't illegal?
eru 1 hours ago [-]
What if the business says 'That wasn't me?'
I mean, everyone can call anyone and name any company already.
ValentinPearce 1 hours ago [-]
I assume ownership of the caller's number can be logged/checked.
I haven't had too much trouble with telemarketers lately but there is a crowdsourced app in France called Saracroche that can be easily installed on your phone and blocks spam numbers by becoming the caller id service. You can also use the app to report a number and help build the huge database.
eru 47 minutes ago [-]
> I assume ownership of the caller's number can be logged/checked.
Alas, last time I checked numbers were something that was announced in-band, so it could be trivially faked by the caller. But I'm not sure if that's still true.
Sayrus 38 minutes ago [-]
Not in the domain at all but wasn't this the purpose of STIR/SHAKEN but the biggest blocker was that large telcos hadn't deployed it? I think Android and iOS dialer app show you whether there was Caller ID Verification done or not so you may be able to drop anything unverified.
petu 1 hours ago [-]
Phone number always belongs/registered to someone?
eru 47 minutes ago [-]
Alas, last time I checked numbers were something that was announced in-band, so it could be trivially faked by the caller. But I'm not sure if that's still true.
PunchyHamster 47 minutes ago [-]
I don't want to sit thru the phone call just to get the company name to report, that can also be just their competitor name they want to sink.
lifestyleguru 1 hours ago [-]
Most EU countries implemented registration of every mobile number with personal details and national id number. Yet in the same countries there exist entire office buildings with tens of people receiving salaries for spam/scam/cold calling, and they are fully anonymous?!
branko_d 18 minutes ago [-]
I feel this could be solved by crowdsourcing, assuming the support from the major phone manufacturers and possibly governments.
- After a call from an unknown number concludes, the phone could offer an option to the user to mark it as "spam" (blocking the number in the history would have the same effect).
- The spam mark would then go into the central database. If a phone number was marked as "spam" too many times, it would no longer be able to ring the phone (maybe it gets diverted into the "spam folder", like e-mails).
Or am I being too naive here? What are the obstacles for something like this actually happening?
pipe2devnull 16 minutes ago [-]
That would work well assuming scammers and stuff are actually blocked from spoofing phone numbers
petcat 13 minutes ago [-]
My google android phone already does this. I get basically no spam calls at all except very rarely. But I go to the spam tab in the phone app and I see there are dozens that got blocked
boredumb 31 minutes ago [-]
When I was getting a D&B number I missed their call I wasn't expecting because I wont answer unknowns and my phone blocks half the calls they think are spam anyway, then had to spend the better half of a week answering spam calls before finally getting what I needed.
LeBit 2 hours ago [-]
The whitelist managed by the government is not a bad idea.
I’ve been thinking how to turn the table so that you could allow only certain parties to reach you if you allowed them to (say you are waiting for a call from the auto repair shop).
I like the idea of a whitelist. But there needs to be a way for you to also manage that white list so that you can allow that repair shop to call you in the next few weeks.
left-struck 1 hours ago [-]
Have you tried call screening? I know for sure apple phones can do this but I believe some android phones can too?
For me, all unknown calls are screened. Which means if someone who’s not in my contacts calls me, they get some automatic voice saying something like “this is apple screen calling, please let me know who you are and why you are calling”
The person calling then either hangs up or says something, if they say something I can see the live transcription and answer the call immediately if it’s important.
It’s been incredibly effective. I’ve been using it for a couple of years now with no complaints from anyone for not being able to reach me, and not once have I answered a scam call during that period.
I’ve had a few situations similar to what you describe, some service I’m using like a doctor, realestate agent etc called me and I immediately recognised who they are and why they are calling and answered.
nephihaha 21 minutes ago [-]
"managed by the government"
wolvoleo 55 minutes ago [-]
Yes though most of the calls I get are scams. And most of them come from abroad now because Spain also banned them. It is not a very effective measure
kuboble 39 minutes ago [-]
At least a strategy to ignore unknown international numbers has much less collateral damage if any.
All emergencies from unknown numbers that I can thank of will be from local numbers.
I personally answer all phone calls but I have very little of those spam calls (on average once a month perhaps?) And I have learned to just rudely stop the call without saying "sorry, I'm not interested".
nehal3m 49 minutes ago [-]
Marketing ruins everything it touches, from the public square to the internet and from the phone network to radio. I don’t know what the alternative is, but I don’t need one to see this is shit.
PunchyHamster 48 minutes ago [-]
Just easy ability to report would be enough. Then the govt can get to the phone number owner and make any middle men also responsible (in "tell us who was your client or pay the fine" way)
germandiago 2 hours ago [-]
At the other side of the spectrum (they are mostly annoying, I agree) how do you keep promoting or selling your product if yiu cannot find your customers?
nkrisc 1 hours ago [-]
As a consumer, I don’t want you to find me. I’ll find you when I need you.
There are places that list businesses, like the yellow pages of old, or place ads in publications that are relevant to the services or products you offer.
If you sell tires, and I don’t need tires, I don’t want to hear or see anything about tires.
n4r9 1 hours ago [-]
List it in a register that people can search when they're actively looking for products like yours.
jurgenburgen 1 hours ago [-]
Why should shits be given? Find a better way to advertise than harassing people.
Gigachad 1 hours ago [-]
Advertising is such a zero sum game as well. The only reason companies have to cold call market is because their competitors are cold calling. So you have to participate to keep up. If no one can do it, no one is getting a leg up over the rest.
nehal3m 43 minutes ago [-]
You’re making a lot of assumptions. What is the cost benefit for cold calling? You could conceivably be better off letting the competition bleed. But I suspect a legit cost benefit analysis is hard to come by, mostly because marketing sells itself to management first.
vjk800 1 hours ago [-]
Do you personally buy everything from the telemarketers? If not, how do you find the products you want to buy?
meindnoch 1 hours ago [-]
>how do you keep promoting or selling your product if yiu cannot find your customers?
You don't.
tuetuopay 1 hours ago [-]
As if we don't already have enough advertisement channels in our lives.
collabs 38 minutes ago [-]
My pet peeve is that a full class A attestation is still not a requirement in 2026. The US FCC won't do it. I have no hope from the current administration. However, perhaps France is in a unique position to implement this. The idea is that all calls that have a domestic caller ID will be required to have full class A attestation and all carriers will be required by law to block any calls that do not have such full attestation. Any carrier that attests phone numbers that it is not supposed to should get huge fines and criminal charges. This is my dream for what all Telecoms in the world should do, hopefully beginning with France. This requires broad support within the country and a firm deadline so companies don't shrug it off until the last moment and then demand an extension.
matsemann 4 minutes ago [-]
Norway has the same law. I get no spam calls like this from Norway.
What I do get is spam calls from abroad. Often with a spoofed Norwegian number. Why can't operators block this? I know call centers and various things need to "spoof" a number they own, and when I myself call from abroad my Norwegian number will come from outside Norway.
But why can't they attest the numbers somehow? Owner of +47 XXXXXXX is currently not abroad. So why allow someone from the other side of the world to call me pretending to come from that number? Why does the Norwegian operators allow that?
flyingshelf 1 hours ago [-]
Essentially useless. My country also banned them and has a "do not call" registry, doesn't stop scammers from calling my phone non-stop.
Also legally speaking all you need is "Check this box if you don't want spam" and the floodgates are open, legally.
You need telco-level detection and blocking. If a cellphone number makes 1000 calls today maybe it's not a real cellphone, is it. Block the calls.
nexus6 1 hours ago [-]
At least it gives a legal framework for prosecution.
drcongo 15 minutes ago [-]
It's not about scam calls.
ascari 1 hours ago [-]
Exactly, I think all these regulations in the Europe fail to understand the enforceability of these, any legitimate business won't be making unsolicited calls already. For instance, I weekly get unsolicited calls from a legit recruitment agency in the UK, never ever shared my data with them, they don't even email but directly call in absurd times. I requested removal of my data after months of ignored calls but they kept calling still, reported to ICO but no luck either.
I'm 30+ and was trying to buy some wine yesterday, and was IDed and i'm clearly well over 18 yet they had to take the bottle back as I didn't carry my ID with me. Essentially the same thing with pubs/bars etc, you're clearly over 18 but there is a weird power trip yet in some raves/clubs you still see under 18s being let in.
ValentinPearce 3 minutes ago [-]
In France the CNIL is pretty good at enforcing regulation IIRC. And for any small to medium company, the fine should be enough of a deterrent.
I don't think companies big enough to just shrug the fine away resort to much telemarketing here.
thrance 40 minutes ago [-]
This law is especially targeted at legit businesses... It's already illegal for scammers to call.
And I don't think something being hard to enforce is reason enough to not do anything about it. If we truly care about something, we can always find a way.
richarme 25 minutes ago [-]
In my personal experience basically all spam calls in France come from a fixed set of number prefixes. [0]
So phone companies could just offer to block those prefixes - it would be a trivial solution to the problem. But it's not an option [1], so either they make good money from those calls, or there's some other hurdle or legal issue.
Either way the new law could (in addition to making it illegal for companies to make spam calls) also simply have mandated that network operators block the known ones. Too bad.
No, that's a bad idea. There's no hurdle or legal issue, and money isn't behind it either. Those "prefixes" (area codes) are all the same segments of this or that national numbering plan that are also allocated by legitimate businesses both for placing legitimate outbound calls to their customers and for numbers that connect e.g. switchboards/IVRs to serve customers who are calling in.
londons_explore 3 minutes ago [-]
Phones could be set to "allow incoming calls from contacts only" by default.
Then a spammer has to persuade you to add them to contacts before they spam you
maelito 8 minutes ago [-]
Actually, people that installed the open-source Saracroche app don't really have this problem anymore.
Credits for this incredible independent app, available on third-party stores. Even better, the dev has added OpenStreetMap information about legit enterprises calling you.
The previous system never blocked scams because scammers didn't bother to check if your phone number was in the block-list before calling you.
That new law is not going to change the number of spam calls most people will get, as they're not from properly registered businesses.
stymaar 2 hours ago [-]
It's not about scams, it's about commercial telemarketing calls.
Scams have been heavily hit in January when the French regulator mandated the telcos to implement a complete block of spoofed phone numbers (it's not an actual hard block, but unauthenticated calls will be market as "private number" which are ignored by most people already).
There will always be scammers who register an actual phone number to run their scams, but this rule will at least stop the constant phone harassment that made everyone unplug their landline phone.
mcv 58 minutes ago [-]
> the French regulator mandated the telcos to implement a complete block of spoofed phone numbers
That is really great. I've had a lot of trouble with calls from spoofed numbers a couple of years ago (it ended when I installed a scam blacker on my phone), and when I looked into it at that time, my impression was that phone companies couldn't block spoofed numbers. On the other hand, if the scam blocking app can block them, there clearly must be some way to detect them.
Phone companies need to do a better job protecting their customers against this abuse.
tlb 2 minutes ago [-]
It's shocking that anyone can spoof the number of, say, my bank. At least large institutions should have authentication.
Telaneo 48 minutes ago [-]
The problem with spoofing is that there are legitimate uses of it. It's probably solvable by only allowing spoofing of numbers you actually own (so if a hospital has 20 phone lines, they can spoof their publicly posted phone number, but random spammers can't spoof your neighbour's phone number).
The fact that the phone companies haven't done this or much else yet goes to show how little they care.
AnssiH 27 minutes ago [-]
Or just block international spoofing, to allow the case you mention.
> Telecommunications operators must block calls terminating from the public
international interface when the calling party number is clearly incorrect or the calling party number is a Finnish telephone number and the situation does not involve roaming as referred to in section 7.2.1.
redsocksfan45 55 minutes ago [-]
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PunchyHamster 45 minutes ago [-]
Someone is paying for the number, make them responsible.
And if that is a company that offers service of lending number for such calls, they deserve to suffer too
cindyllm 31 minutes ago [-]
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1 hours ago [-]
mcv 1 hours ago [-]
That's great. Netherland banned them a couple of years ago. Unfortunately I still receive them. Sometimes a lot. A year or two ago, I received calls almost every week from a major TV/internet provider (Ziggo-Vodafone; total crooks). I told them not to call me again, I complained to the regulator, but as far as I can tell, nothing was ever done about it.
So banning it is great, but you still need to enforce that law.
conradfr 58 minutes ago [-]
In France it's multiple calls per day.
Especially on landlines mostly used by older people.
Xmd5a 59 minutes ago [-]
>Sometimes a lot. A year or two ago, I received calls almost every week
4-5 a day here.
mcv 55 minutes ago [-]
From the same company? That's crazy. You'd think they'd get the message, but they're really stubborn. Most Dutch companies seem to obey the rules, but this one (and it's a big one) clearly does not. I still don't understand why they weren't fined into oblivion.
Fnoord 33 minutes ago [-]
Were you a former customer of Vodafone-Ziggo? If yes, did you delete your account?
suslik 1 hours ago [-]
"God! I only asked her to be a hooker. It's not like I wanted her to work in telesales".
I stopped picking up unsolicited unknown calls perhaps a decade ago, and nothing was lost. It was impossible, however, to convince my 99-year-old grandma to do the same; she vehemently refuses because that would be 'impolite'. It would be great to have a tech solution for this, really, but I doubt printing another law is going to help with the scammier side of this market.
Telaneo 44 minutes ago [-]
> It was impossible, however, to convince my 99-year-old grandma to do the same; she vehemently refuses because that would be 'impolite'.
Assuming you can get access to their phone, only allowing calls from saved numbers would probably be the best solution, assuming she doesn't get random calls from hospitals and the like. If she's still using a landline though, that's a tough one to solve.
suslik 18 minutes ago [-]
I can't just do that, she is an autonomous person, and quite willful also. Despite her age, she is not only as lucid as it gets - she still works (although from home) as an applied mathematician!
Telaneo 15 minutes ago [-]
> I can't just do that
You can in fact just do that. Whether or not you should is another question.
flyingshelf 1 hours ago [-]
It's funny and sad to see polite people run into scammers. I witnessed to a young man being almost unable to keep saying "no" for the 20th time to an insistent seller on a beach.
When it happens to me, they're met with silence or "GTFO" after the 3rd question. I am impolite.
Telaneo 40 minutes ago [-]
To me it's just sad. Scammers and pushy sellers aren't acting in good faith, but polite people seem to be unable to recognise this, or unwilling to change their modus operandi in spite of it. Like, if you know the person in front of you is a knobhead who wants nothing more than for you to part with your money in exchange for nothing, why are you even entertaining the idea of treating them with even a sliver of respect?
Add in the fact that the person on the other end isn't even a human (it's not a human spam calling you; at best it's an automated call which get dumped on a human when it connects), and the whole thing gets even more absurd.
ttoinou 1 hours ago [-]
In the last 2-3 years, my impression is that most french numbers receive daily unsolicited phone calls. In 2026 they even started sending scammy “missing delivery” text message with your real name printed on an attached MMS picture (on a parcel to deliver), making it even more real.
Related, there has been dozens of private data leaks in the last years in France
tuetuopay 1 hours ago [-]
Yup, having a French number is unbearable without automatic blacklist apps. I definitely notice it when it breaks after an iOS update, is start getting multiple calls a day. For any french here with an iPhone: Begone works great and has community lists for spam numbers.
The SMS are getting out of hand too, they send you a pre-recorded MP3 in addition to the picture too. At least they don't have enough information to know I don't have a letterbox.
> Related, there has been dozens of private data leaks in the last years in France
Yeah, more and more French people are getting annoyed at it, esp. when companies always say "no worries no payment info leaked". I don't care, I can change my credit card but I can't change my personal informations.
And literally last week it's Bloctel that leaked! It's the government managed list of phone numbers that don't want to receive telemearketing calls, where anyone can add its own number to be excluded. Great idea on paper, goldmine of a data leak.
PunchyHamster 43 minutes ago [-]
> goldmine of a data leak.
It's a number out of not so big pool of numbers. Spam caller can iterate every number in the country in a month
tuetuopay 12 minutes ago [-]
It's worth quite a bit: the numbers on that list are live, with people smart enough to care, etc. Random numbers are worthless.
This seems so much of a no-brainer to me due to scammy calls to elderly and pure time loss responding to calls it is interesting not much has been done about it in other countries. I guess the telemarketers have a good lobby.
bocytron 37 minutes ago [-]
Note that in France, telemarketing calls are already required to use specific number prefixes. This is already very useful: you can immediately tell whether a call is from a telemarketer just by looking at the number prefix.
dools 1 hours ago [-]
The only effective way to police this is to make the telco accountable and have a reporting system. Someone is terminating the calls and getting paid for doing it.
ccakes 1 hours ago [-]
Automatic filtering on modern iOS has been a game changer here. Assume Android has something similar, but I can't speak highly enough of that one feature
dd8601fn 1 hours ago [-]
If only it didn’t show the missed call pip for filtered calls.
erikprotagonist 53 minutes ago [-]
I use SpamBlocker for filtering (available on F-Droid) to block calls, and with at least newish Samsung there is an option to hide blocked calls in the menu of the phone app.
I've got it configured to block on a country basis, with previous calls and contacts as a whitelist - that works for me.
Schiendelman 1 hours ago [-]
I found a good solution for that - just remove the "phone" app from the home screen.
dd8601fn 1 hours ago [-]
Yeah… I’m an old. I still make and receive phone calls pretty regularly.
Highbrow 1 hours ago [-]
A welcoming move.
I am from India and I use Truecaller premium to filter calls.
It has become a big head-ache, making us to miss important calls
At least most of the Spanish one can be banned by blocklisting a whole company. which is what I did following a guide I found, and have reduced my Spam calls from 2 per day, to 3 per year.
However, the only way to solve this I believe is that you could once you get an unsolicited call to press a combination like ##01, and automatically this is passed to an agency that deals to punish whoever is behind the call in real time. At least if they call from a national number.
amelius 2 hours ago [-]
And what about those marketing people who approach you on the streets? Can we make that illegal too? And the people going from door to door?
riffraff 2 hours ago [-]
How many door to door salesman do you encounter? Where do you live, if you can share?
I haven't seen one in decades, and even then it was usually some pamphlets or books to support a cause or the other.
On the phone (Italy), OTOH, I used to get daily scam call to buy "Amazon stocks" or change utility providers or install water filters. That seems to have massively faded out due to new regulations tho.
Macha 28 seconds ago [-]
Ireland, small town, average reputation housing estate: 1-2 per week
Telaneo 34 minutes ago [-]
Probably a bit more than one per year. Mostly painters telling me I need to repaint.
Norway.
lifestyleguru 1 hours ago [-]
Jehovah's Witnesses, across Europe, still even nowadays. Some other minor religious sects targeting elderly, usually offering care or attention followed by vicious takeover of real estate.
Only because you have not been profiled as lone and vulnerable, doesn't mean the practice doesn't exist:)
simiones 26 minutes ago [-]
I'm pretty sure that would fall under freedom of religion rights, and it couldn't be banned. Especially as proselytizing is a well known and well established religious practice.
lifestyleguru 19 minutes ago [-]
Don't conduct your religious practices onto me please.
72deluxe 1 hours ago [-]
I know JWs go door to door but I don't think they sell anything nor do they ask for donations - all their stuff is free? To qualify as a salesman you'd have to be selling something, surely?
My local C of E cathedral sent out a mailshot during COVID asking for donations with a range from £50 - £1000 options on the card (yes, really). I've never had anything like that from JWs.
I get visits from the local air ambulance team looking for donations but I'd classify them as a charity, not a salesman. Even though the person is under contract (employed) to do the task of going door to door, it would be a charitable engagement and not a sale. I asked the last guy if he got commission - he said no.
lifestyleguru 1 hours ago [-]
DON'T APPROACH ME WITH YOUR RELIGION. PERIOD.
72deluxe 58 minutes ago [-]
I understand the sentiment but I don't understand why you're shouting a response at me; I was trying to highlight the difference between charities and salesmen.
I think your issue is with religion, not sales people, which is what this article is about.
amelius 50 minutes ago [-]
No, you cannot hide behind "but I'm not selling anything".
Because then a marketing person could say "but I'm only trying to make you aware of $PRODUCT; I'm not trying to sell it!"
72deluxe 29 minutes ago [-]
Yes of course. But I was saying of the people I've had at my door, only some have been trying to sell things, which is what a "salesman" is.
The guy from the local baptist church gave me a some book about being saved by Jesus (it had instructions on how to pray I think? dunno threw it away) but he didn't ask me for any money.
By contrast, the Lithuanian girl who was trying to sell religious books (no idea who they were - some encyclopedias? it was very odd) was trying to sell them to me (nice girl, had come to this country and was living in a dorm? was confused why UK taps had hot/cold separately instead of a combined tap). The guys scamming me about a roof repair were definitely not doing it free. Nor were the guys trying to get me to switch internet provider, nor the guy offering me window replacement and double glazing, nor the woman selling me "lucky lavender", nor the guy selling sponges and cleaning products for tiny amounts of change.
That's what I was saying - people who ask for money or donations are salesmen. People who don't, aren't.
Nuisance religious callers and general unsolicited visitors is another topic. The article is about sales calls, not general nuisances.
amelius 11 minutes ago [-]
> The article is about sales calls, not general nuisances.
So someone calling you to "make you aware of $X" does not count as sales?
And they would be permitted to call you?
I hope they fix this loophole quickly!
redsocksfan45 51 minutes ago [-]
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petepete 1 hours ago [-]
I get several a year (UK). So far in 2026, I've had:
* Jehovah's Witnesses
* people offering to steam clean my roof/drive
* the local Fibre company trying to sign me up.
* well known scammers who claim to be on some kind of prison release scheme selling overpriced kitchen/household tat
asdfsa32 2 hours ago [-]
What other kind of infantilizing laws do you purpose? Perhaps they should also make it illegal for people to interact with you if you find unpleasant? Ban small talk at checkouts?
lifestyleguru 2 hours ago [-]
Ban "give a tip", "donate to charity", and "buy insurance" in checkout and payment screens, yes please.
Ekaros 1 hours ago [-]
Sounds good. I see no reason why not treat all that with same distaste as say sexual harassment.
Telaneo 36 minutes ago [-]
Yes please!
msh 47 minutes ago [-]
In my country door to door sales are illegal.
nf-x 40 minutes ago [-]
some of the third-party apps can show if a number is potentially a spam or a business. it's handy when your phone number is listed in the business directory to avoid those annoying calls.
realmoravec 47 minutes ago [-]
Has anyone tried https://www.donotcall.gov/? curious, if folks have other lpts. These calls when they happen are relentless.
ChrisRR 2 hours ago [-]
I suspect the data may be misleading. Unsolicited sales calls from genuine businesses are not the same as spam/scam calls
Raed667 2 hours ago [-]
i don't want either, unless you're calling about a legitimate transaction i initiated, don't ever call me unsolicited
shakna 2 hours ago [-]
Spam is generally defined as "unwanted and/or unsolicited communication". Which I'm pretty sure an unsolicited sales call, from a genuine business, still is.
Telaneo 32 minutes ago [-]
The pictures are identical.
williamdclt 2 hours ago [-]
not the same as scam, but how is it not spam?
SpecialistK 2 hours ago [-]
Are calls originating in France a major source of these unsolicited calls? According to the article, a lot of the calls are coming from Morocco, outside of their jurisdiction.
I'm in North America and most of the calls I get are using local numbers, often spoofed from (I suspect) South and South East Asia. Good luck enforcing Canadian or American law in literal slave camps on the China-Myanmar border.
johncoltrane 1 hours ago [-]
Morocco is just where lots of french-speaking call centers are located. The industry generates a non-negligible part of Morocco's GDP and most of the clientele is from France. So yeah, Morocco may be right to be concerned by an eventual shrinking of the market.
The call centers themselves are in Morocco but the calls never come from +212.
fryanyway_swe 27 seconds ago [-]
>Morocco is just where lots of french-speaking call centers are located.
"just"?
Or is it deliberately done because it is cheaper?
Why not have these in France proper giving jobs to French people?
AnssiH 1 hours ago [-]
If a legitimate French business contracts with a Moroccon call center, they will then of course follow French law since the French business is liable.
As for international scam calls, not sure what the situation is in France and what measures they have in place, but one relatively easy way is to block international callers from spoofing a local caller ID, which decimated these calls in Finland a couple of years ago:
https://traficom.fi/en/news/obligations-regulation-come-effe...
maeln 2 hours ago [-]
So, this is specifically for telemarketing call, not scam call. In the context of telemarketing, it doesn't matter that the company call center is outsourced in other country. The company who contracted them are in France, trying to sell their business in France, they are responsible.
So if you get a telemarketing call from RandoCallCenterCo S.A trying to sell you on BusinessABC Ltd., they have been contracted by said company to do so and BusinessABC Ltd. will be on the hook.
tuetuopay 1 hours ago [-]
All calls at least appear with a Caller ID from France (+33). Are they really from france or just spoofing them is anyone's guess (not really, former French colonies in the Magrheb like Morocco make good money running call centers for French numbers).
lefra 1 hours ago [-]
My anecdotal experience is yes, most spam calls come from french numbers.
jplrssn 2 hours ago [-]
Is there a technical reason why phone numbers would be easier to spoof in North America than other places?
Anecdotally I’ve not heard as much about it being a problem in other places such as the UK.
nephihaha 13 minutes ago [-]
It is possible to "spoof" numbers in the UK. I've seen it. Calls from outside the UK masquerading as UK numbers. They tend to use London numbers which is the main giveaway.
kotaKat 1 hours ago [-]
I'd say the deregulation of the telephone industry in America, breaking up the baby Bells, etc would have probably been the biggest hand.
We broke everything up and let any old player enter the telco world over here which broke the entire sanctity of the security of the telephone network.
nephihaha 15 minutes ago [-]
In the UK, a lot of the calls were coming from India and vsrious countries in Africa. I think India has cleaned up its act, but it's prevalent elsewhere. The callers pretend to be UK-based but there sre a number of giveaways.
Cider9986 2 hours ago [-]
The problem is Phone numbers. No Band-Aids will fix them.
Gigachad 1 hours ago [-]
There have actually been a number of band aids which have been fixing it. A few years ago I used to receive multiple malicious text messages and phone calls a day, then the Aus government cracked down on verification requirements for senders and I get zero.
I still get constant unsolicited sales calls but these are technically legal.
medlazik 1 hours ago [-]
Current law forces them to use known phone number ranges and to my surprise they respect it. I'm using an app that blocks those ranges, I receive about 3 unsolicited calls per day they're all blocked. We even have a phone provider that can block them for you.
I fear the ban will just make them use random numbers we can't block
jambalaya8 38 minutes ago [-]
I wonder how this will affect their economy and unemployment rate?
mytailorisrich 1 hours ago [-]
Another distraction, probably useless in practice, and in typical French government fashion they carved out a number of exceptions including to sell you subscriptions to newspapers and magazines, because...
janci 2 hours ago [-]
In my experience, GDPR works wonders here. After saying I do not wish my personal information to be processed and revoke any consents a few times I do not receive these calls anymore.
dotcoma 2 hours ago [-]
Where is ‘here’? France?
nottorp 1 hours ago [-]
It works for those who want to be sorta legal. Usually I ask to talk to their GDPR officer first thing. Call ends.
But not everyone wants to be sorta legal.
xenator 2 hours ago [-]
Article is not clear. Does this law blocks B2B calls? If so then it can cause damage to the business.
docdeek 58 minutes ago [-]
A business can call another business it there’s an existing relationship. This means you can introduce an upgrade, a new product line, or something unrelated to their current contract - but the contract needs to be there first.
Other than that, the business needs the call receipient to opt in. They can dop this on a webform, a physical form, or by initiating the contact and, say, leaving a message for the vendor asking to be called back. It means the business needs to concetrate on avenues other than cold calling for getting themselves in front of a prospect.
alex95 2 hours ago [-]
"After a joint call by 11 consumer groups" - going to guess its B2C given "consumer groups".
Rendered at 11:01:42 GMT+0000 (Coordinated Universal Time) with Vercel.
Telemarketers have ruined the phone network for me. I haven't answered an unknown call for the past 10 years, which sometimes means I miss important ones. 99.9% of all calls are an attempt to get money, and the 0.1% that's a dentist appointment, a friend that changed numbers or whatever become collateral damage.
A ban is the right idea but I wonder how they can handle it, logistically. I think there needs to be a technical solution.
A national "whitelist", where hospitals, doctors, utility companies and such can register to get their numbers whitelisted perhaps, combined with a setting on phones that block any non-whitelist number.
Each country could maintain their own whitelists, and corrupt nations selling whitelist status to scammers would get blocked in any other country at least.
In my life I have literally never legitimately had a call from an unknown number outside of the country. I guess it could be different if you have many connections or business deals internationally. But I feel like the average person could restrict inbound international calls to contacts only and be better off for it.
This kind of happens today, but I think the problem is too big. You'll need to employ thousands to process all the complaints and by the time you issue a fine, the company has closed and a new one has started.
What do you report to the police if the act isn't illegal?
I mean, everyone can call anyone and name any company already.
I haven't had too much trouble with telemarketers lately but there is a crowdsourced app in France called Saracroche that can be easily installed on your phone and blocks spam numbers by becoming the caller id service. You can also use the app to report a number and help build the huge database.
Alas, last time I checked numbers were something that was announced in-band, so it could be trivially faked by the caller. But I'm not sure if that's still true.
- After a call from an unknown number concludes, the phone could offer an option to the user to mark it as "spam" (blocking the number in the history would have the same effect).
- The spam mark would then go into the central database. If a phone number was marked as "spam" too many times, it would no longer be able to ring the phone (maybe it gets diverted into the "spam folder", like e-mails).
Or am I being too naive here? What are the obstacles for something like this actually happening?
I’ve been thinking how to turn the table so that you could allow only certain parties to reach you if you allowed them to (say you are waiting for a call from the auto repair shop).
I like the idea of a whitelist. But there needs to be a way for you to also manage that white list so that you can allow that repair shop to call you in the next few weeks.
For me, all unknown calls are screened. Which means if someone who’s not in my contacts calls me, they get some automatic voice saying something like “this is apple screen calling, please let me know who you are and why you are calling” The person calling then either hangs up or says something, if they say something I can see the live transcription and answer the call immediately if it’s important.
It’s been incredibly effective. I’ve been using it for a couple of years now with no complaints from anyone for not being able to reach me, and not once have I answered a scam call during that period.
I’ve had a few situations similar to what you describe, some service I’m using like a doctor, realestate agent etc called me and I immediately recognised who they are and why they are calling and answered.
All emergencies from unknown numbers that I can thank of will be from local numbers.
I personally answer all phone calls but I have very little of those spam calls (on average once a month perhaps?) And I have learned to just rudely stop the call without saying "sorry, I'm not interested".
There are places that list businesses, like the yellow pages of old, or place ads in publications that are relevant to the services or products you offer.
If you sell tires, and I don’t need tires, I don’t want to hear or see anything about tires.
You don't.
What I do get is spam calls from abroad. Often with a spoofed Norwegian number. Why can't operators block this? I know call centers and various things need to "spoof" a number they own, and when I myself call from abroad my Norwegian number will come from outside Norway.
But why can't they attest the numbers somehow? Owner of +47 XXXXXXX is currently not abroad. So why allow someone from the other side of the world to call me pretending to come from that number? Why does the Norwegian operators allow that?
Also legally speaking all you need is "Check this box if you don't want spam" and the floodgates are open, legally.
You need telco-level detection and blocking. If a cellphone number makes 1000 calls today maybe it's not a real cellphone, is it. Block the calls.
I'm 30+ and was trying to buy some wine yesterday, and was IDed and i'm clearly well over 18 yet they had to take the bottle back as I didn't carry my ID with me. Essentially the same thing with pubs/bars etc, you're clearly over 18 but there is a weird power trip yet in some raves/clubs you still see under 18s being let in.
I don't think companies big enough to just shrug the fine away resort to much telemarketing here.
And I don't think something being hard to enforce is reason enough to not do anything about it. If we truly care about something, we can always find a way.
So phone companies could just offer to block those prefixes - it would be a trivial solution to the problem. But it's not an option [1], so either they make good money from those calls, or there's some other hurdle or legal issue.
Either way the new law could (in addition to making it illegal for companies to make spam calls) also simply have mandated that network operators block the known ones. Too bad.
[0] https://lemagdelaconso.ouest-france.fr/dossier-2418-demarcha...
[1] https://communaute.orange.fr/t5/mon-telephone-par-internet-e...
Then a spammer has to persuade you to add them to contacts before they spam you
Credits for this incredible independent app, available on third-party stores. Even better, the dev has added OpenStreetMap information about legit enterprises calling you.
https://saracroche.org
(of course its better to forbid them)
That new law is not going to change the number of spam calls most people will get, as they're not from properly registered businesses.
Scams have been heavily hit in January when the French regulator mandated the telcos to implement a complete block of spoofed phone numbers (it's not an actual hard block, but unauthenticated calls will be market as "private number" which are ignored by most people already).
There will always be scammers who register an actual phone number to run their scams, but this rule will at least stop the constant phone harassment that made everyone unplug their landline phone.
That is really great. I've had a lot of trouble with calls from spoofed numbers a couple of years ago (it ended when I installed a scam blacker on my phone), and when I looked into it at that time, my impression was that phone companies couldn't block spoofed numbers. On the other hand, if the scam blocking app can block them, there clearly must be some way to detect them.
Phone companies need to do a better job protecting their customers against this abuse.
The fact that the phone companies haven't done this or much else yet goes to show how little they care.
E.g. in Finland the relevant regulation (https://traficom.fi/files/media/regulation/M_28_L_EN.pdf) says (in section 10):
> Telecommunications operators must block calls terminating from the public international interface when the calling party number is clearly incorrect or the calling party number is a Finnish telephone number and the situation does not involve roaming as referred to in section 7.2.1.
And if that is a company that offers service of lending number for such calls, they deserve to suffer too
So banning it is great, but you still need to enforce that law.
Especially on landlines mostly used by older people.
4-5 a day here.
I stopped picking up unsolicited unknown calls perhaps a decade ago, and nothing was lost. It was impossible, however, to convince my 99-year-old grandma to do the same; she vehemently refuses because that would be 'impolite'. It would be great to have a tech solution for this, really, but I doubt printing another law is going to help with the scammier side of this market.
Assuming you can get access to their phone, only allowing calls from saved numbers would probably be the best solution, assuming she doesn't get random calls from hospitals and the like. If she's still using a landline though, that's a tough one to solve.
You can in fact just do that. Whether or not you should is another question.
When it happens to me, they're met with silence or "GTFO" after the 3rd question. I am impolite.
Add in the fact that the person on the other end isn't even a human (it's not a human spam calling you; at best it's an automated call which get dumped on a human when it connects), and the whole thing gets even more absurd.
Related, there has been dozens of private data leaks in the last years in France
The SMS are getting out of hand too, they send you a pre-recorded MP3 in addition to the picture too. At least they don't have enough information to know I don't have a letterbox.
> Related, there has been dozens of private data leaks in the last years in France
Yeah, more and more French people are getting annoyed at it, esp. when companies always say "no worries no payment info leaked". I don't care, I can change my credit card but I can't change my personal informations.
And literally last week it's Bloctel that leaked! It's the government managed list of phone numbers that don't want to receive telemearketing calls, where anyone can add its own number to be excluded. Great idea on paper, goldmine of a data leak.
It's a number out of not so big pool of numbers. Spam caller can iterate every number in the country in a month
Fun fact, Bloctel, the service that was supposed to allow us to ask not to be harassed, leaked last week... https://www.universfreebox.com/article/596529/piratage-de-bl...
I've got it configured to block on a country basis, with previous calls and contacts as a whitelist - that works for me.
I am from India and I use Truecaller premium to filter calls. It has become a big head-ache, making us to miss important calls
However, the only way to solve this I believe is that you could once you get an unsolicited call to press a combination like ##01, and automatically this is passed to an agency that deals to punish whoever is behind the call in real time. At least if they call from a national number.
I haven't seen one in decades, and even then it was usually some pamphlets or books to support a cause or the other.
On the phone (Italy), OTOH, I used to get daily scam call to buy "Amazon stocks" or change utility providers or install water filters. That seems to have massively faded out due to new regulations tho.
Norway.
Only because you have not been profiled as lone and vulnerable, doesn't mean the practice doesn't exist:)
My local C of E cathedral sent out a mailshot during COVID asking for donations with a range from £50 - £1000 options on the card (yes, really). I've never had anything like that from JWs.
I get visits from the local air ambulance team looking for donations but I'd classify them as a charity, not a salesman. Even though the person is under contract (employed) to do the task of going door to door, it would be a charitable engagement and not a sale. I asked the last guy if he got commission - he said no.
I think your issue is with religion, not sales people, which is what this article is about.
Because then a marketing person could say "but I'm only trying to make you aware of $PRODUCT; I'm not trying to sell it!"
The guy from the local baptist church gave me a some book about being saved by Jesus (it had instructions on how to pray I think? dunno threw it away) but he didn't ask me for any money.
By contrast, the Lithuanian girl who was trying to sell religious books (no idea who they were - some encyclopedias? it was very odd) was trying to sell them to me (nice girl, had come to this country and was living in a dorm? was confused why UK taps had hot/cold separately instead of a combined tap). The guys scamming me about a roof repair were definitely not doing it free. Nor were the guys trying to get me to switch internet provider, nor the guy offering me window replacement and double glazing, nor the woman selling me "lucky lavender", nor the guy selling sponges and cleaning products for tiny amounts of change.
That's what I was saying - people who ask for money or donations are salesmen. People who don't, aren't.
Nuisance religious callers and general unsolicited visitors is another topic. The article is about sales calls, not general nuisances.
So someone calling you to "make you aware of $X" does not count as sales?
And they would be permitted to call you?
I hope they fix this loophole quickly!
* Jehovah's Witnesses
* people offering to steam clean my roof/drive
* the local Fibre company trying to sign me up.
* well known scammers who claim to be on some kind of prison release scheme selling overpriced kitchen/household tat
I'm in North America and most of the calls I get are using local numbers, often spoofed from (I suspect) South and South East Asia. Good luck enforcing Canadian or American law in literal slave camps on the China-Myanmar border.
The call centers themselves are in Morocco but the calls never come from +212.
"just"?
Or is it deliberately done because it is cheaper?
Why not have these in France proper giving jobs to French people?
As for international scam calls, not sure what the situation is in France and what measures they have in place, but one relatively easy way is to block international callers from spoofing a local caller ID, which decimated these calls in Finland a couple of years ago: https://traficom.fi/en/news/obligations-regulation-come-effe...
Anecdotally I’ve not heard as much about it being a problem in other places such as the UK.
We broke everything up and let any old player enter the telco world over here which broke the entire sanctity of the security of the telephone network.
I still get constant unsolicited sales calls but these are technically legal.
I fear the ban will just make them use random numbers we can't block
But not everyone wants to be sorta legal.
Other than that, the business needs the call receipient to opt in. They can dop this on a webform, a physical form, or by initiating the contact and, say, leaving a message for the vendor asking to be called back. It means the business needs to concetrate on avenues other than cold calling for getting themselves in front of a prospect.